PRIVACY POLICY

Effective Date: 4 April 2026
Website: Teradatasub.com.ng

1. Introduction

Welcome to Teradatasub.com.ng We respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, protect, and, where necessary, share your personal information when you access or use our website, mobile application, and related services.

By using Teradatasub.com.ng, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use our services, we may collect the following information:

• Full name
• Phone number
• Email address
• Username and account details information
• Transaction and purchase history
• Payment-related information
• Network provider and phone number used for data or airtime purchases
• Bank or payment transaction references
• IP address and device information
• Browser type and operating system
• Website usage and activity information
• Any information you voluntarily provide when contacting our support team

We do not intentionally collect more personal information than is reasonably necessary to provide our services.

3. How We Collect Your Information

We may collect information when you:

• Create or register for an account
• Purchase data, airtime, or other services
• Make payments through our platform
• Contact customer support
• Subscribe to notifications or updates
• Use our website or mobile application
• Participate in promotions or surveys
• Interact with our website through cookies or similar technologies

4. How We Use Your Information

We may use your information to:

• Create and manage your account
• Process data, airtime, and other service purchases
• Process and verify payments
• Provide customer support
• Send transaction confirmations and important service notifications
• Maintain transaction records
• Detect and prevent fraud, abuse, and unauthorized activity
• Improve our website, application, and services
• Maintain the security and reliability of our platform
• Comply with applicable laws and legal obligations
• Communicate promotional offers where you have provided appropriate consent

5. Payment Information

Teradatasub.com.ng uses Payment Point as a third-party payment API provider to facilitate and process payments made through our platform.

When you make a payment, certain information may be shared with Payment Point as necessary to process, verify, and complete the transaction. This information may include your name, phone number, email address, transaction amount, and payment reference or transaction details.

Payment information processed through Payment Point is handled in accordance with Payment Point's applicable privacy policies, terms, and security practices.

Teradatasub.com.ng does not intentionally store complete payment card details, including full card numbers or CVV codes, on our own servers unless otherwise stated and lawfully required.

We may retain transaction-related information, such as payment status, transaction references, and purchase details, for purposes including confirming payments, providing customer support, preventing fraud, maintaining accurate records, and complying with applicable legal and regulatory obligations.

6. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted third-party service providers when necessary to operate our services, including:

• Payment processors
• Telecom or network service providers
• Hosting and technology providers
• Fraud prevention and security service providers
• Customer support tools
• Analytics or service improvement providers

We may also disclose information where required by law, regulation, court order, or a lawful request from a competent authority.

Third-party service providers are expected to handle information responsibly and only for legitimate purposes related to the services they provide.

7. Cookies and Similar Technologies

Teradatasub.com.ng may use cookies and similar technologies to:

• Keep users signed in
• Remember user preferences
• Improve website performance
• Understand how visitors use our website
• Improve security
• Analyze and improve our services

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure. Users should also protect their account passwords and authentication details and should not share them with others.

If you believe your account has been accessed without authorization, please contact us immediately.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Maintain transaction and business records
• Resolve disputes
• Prevent fraud and abuse
• Comply with legal, regulatory, and accounting obligations

When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally permitted
• Request restriction of certain processing activities
• Object to certain uses of your personal information
• Withdraw consent where processing is based on consent
• Request information about how your personal data is processed

To exercise any applicable privacy rights, please contact us using the contact details provided below.

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our services are not intentionally designed to collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Third-Party Websites and Services

Our website or services may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of any third-party service you use.

13. Account Security

You are responsible for keeping your account login details confidential.

You should:

• Use a strong and unique password
• Avoid sharing your password with anyone
• Log out of your account when using a shared device
• Notify us immediately if you suspect unauthorized access

We will not be responsible for unauthorized access resulting from your failure to protect your account credentials.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we may update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.

Your continued use of Teradatasub.com.ng after an updated Privacy Policy is published means that you acknowledge the updated policy, where permitted by applicable law.

15. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, please contact us:

Website: Teradatasub.com.ng
Email: [support@teradatasub.com.ng ]
Phone/WhatsApp: [08035280564]

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.

16. Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws and data protection requirements of the Federal Republic of Nigeria.

Last Updated: April 2026

Teradatasub.com.ng
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