TERMS AND CONDITIONS

Last Updated: [4/4/2026]

Welcome to Teradatasub.com.ng  Our Terms and Conditions govern your access to and use of our website, platform, applications, and related services (collectively, the "Services").

By creating an account, accessing our website, or using any of our Services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

1. About Our Services

TeradataSub provides digital and electronic services that may include, but are not limited to:

- Internet data subscriptions and data bundles;

- Airtime recharge;

- Airtime-to-cash services, where available;

- Cable TV subscriptions;

- Electricity bill payments;

- Examination result checking pins or related digital products;

- Educational or digital services;

- Bulk SMS and related communication services; and

- Other services made available on the platform from time to time.

We reserve the right to introduce, modify, suspend, or discontinue any Service at any time, subject to applicable law.

2. Account Registration

To use certain Services, you may be required to create an account.

You agree to:

- Provide accurate, complete, and current information;

- Keep your login details confidential;

- Be responsible for all activities carried out through your account;

- Immediately notify us if you suspect unauthorized access to your account; and

- Not create an account using false or misleading information.

You are responsible for maintaining the security of your account and password. TeradataSub will not be responsible for losses resulting from your failure to protect your login credentials.

3. Eligibility

By using our Services, you confirm that:

- You have the legal capacity to enter into these Terms;

- The information you provide to us is accurate;

- You will use the platform only for lawful purposes; and

- You will comply with all applicable Nigerian laws and regulations.

Where a user is under the applicable legal age, use of the Services should be supervised or authorized by a parent or legal guardian where required by law.

4. Payments and Wallet Funding

Where our platform provides a wallet or account balance system:

- You may fund your wallet using the payment methods made available on the platform;

- All payments must be made through approved payment channels;

- You are responsible for ensuring that payment information supplied by you is correct;

- Wallet balances may only be used for permitted Services on the platform;

- We reserve the right to investigate suspicious or fraudulent transactions; and

- We may suspend or restrict accounts involved in suspected fraud, abuse, or unlawful activity.

All prices displayed on the platform are subject to change without prior notice, except where otherwise required by applicable law.

5. Orders and Transactions

Before confirming a transaction, you are responsible for checking that the information supplied is correct, including:

- Phone number;

- Network provider;

- Data plan;

- Electricity meter number;

- Cable TV/IUC number;

- Account details; and

- Any other information required to complete the transaction.

Once a transaction has been successfully processed based on the information supplied by you, we may not be able to reverse or refund the transaction.

TeradataSub shall not be responsible for losses caused by incorrect information supplied by a user.

6. Data and Airtime Transactions

Data and airtime transactions are processed through third-party telecommunications networks and service providers.

While we make reasonable efforts to process transactions promptly, we do not guarantee that every transaction will be completed instantly or without interruption.

A transaction may be delayed or unsuccessful due to:

- Network outages;

- Telecommunications provider downtime;

- Payment gateway issues;

- Technical problems;

- Maintenance;

- Incorrect customer information; or

- Other circumstances beyond our reasonable control.

Where a transaction fails and payment has been successfully received by us, we may, subject to verification, refund the affected amount to your TeradataSub wallet or through the applicable payment channel.

7. Electricity, Cable TV, and Other Bill Payments

For bill payment services, you are responsible for entering the correct customer, meter, decoder, or account details.

TeradataSub is not responsible for failed or incorrect transactions caused by inaccurate information provided by the customer.

Where a payment has been successfully processed and confirmed by the relevant service provider, refunds may not be possible unless the service provider or applicable law permits reversal.

8. Refunds and Reversals

Refund requests must be submitted through our official customer support channels.

Where eligible, refunds may be processed to your TeradataSub wallet or through the original payment method, depending on the nature of the transaction.

Refunds may be denied where:

- The service was successfully delivered;

- The transaction was completed using incorrect information supplied by the customer;

- The issue was caused by the customer's device, internet connection, or payment method;

- The transaction was reversed or rejected by a third-party provider under circumstances outside our control; or

- The refund request is fraudulent or abusive.

We reserve the right to investigate disputed transactions before processing a refund.

9. Transaction Disputes

If you experience a problem with a transaction, you should contact our customer support team as soon as possible.

You may be required to provide:

- Your registered name or username;

- Transaction ID or reference number;

- Date and time of transaction;

- Amount involved;

- Phone number or account details used; and

- Any relevant payment evidence.

We will investigate reported issues and communicate the outcome through the contact details associated with your account.

10. Prohibited Activities

You agree not to use TeradataSub to:

- Commit fraud or any unlawful activity;

- Attempt to gain unauthorized access to another user's account;

- Use stolen payment cards or unauthorized payment methods;

- Manipulate, exploit, or abuse platform errors;

- Interfere with the security or operation of the platform;

- Upload or transmit malicious software;

- Use automated tools to attack, scrape, or disrupt the platform;

- Impersonate another person or organization;

- Provide false information;

- Engage in money laundering or other financial crimes; or

- Use the Services in violation of applicable Nigerian laws.

We reserve the right to suspend or terminate accounts involved in prohibited activities and, where appropriate, report suspected unlawful activity to relevant authorities.

11. Account Suspension and Termination

We may suspend, restrict, or terminate your account if:

- You violate these Terms;

- You engage in fraudulent or suspicious activity;

- You provide false or misleading information;

- Your account is used for unlawful purposes;

- Your activities threaten the security or integrity of the platform; or

- We are required to do so by law or a competent authority.

Where appropriate, we may notify you before taking action. However, immediate suspension may occur where necessary to protect our users, systems, or business.

12. Intellectual Property

All content and materials available on Teradatasub.com.ng, including logos, trademarks, designs, text, graphics, software, and other materials, are owned by or licensed to TeradataSub unless otherwise stated.

You  not copy, reproduce, modify, distribute, sell, or comme..mrcially exploit our content without our prior written m.mpmm.ermission.

13. Third-Party Services

Some Services may depend on third-party providers, including telecommunications companies, payment processors, banks, electricity distribution companies, and cable television providers.

We are not responsible for delays, outages, failures, or changes caused directly by third-party providers.

Where appropriate, we may assist customers in resolving transaction issues involving third-party providers, but we cannot guarantee the outcome of such investigations.

14. Service Availability

We aim to keep Teradatasub.com.ng available and operational at all times. However, we do not guarantee uninterrupted or error-free access.

The platform may occasionally be unavailable due to:

- Scheduled maintenance;

- Emergency maintenance;

- Server or technical problems;

- Internet or network failures;

- Third-party service interruptions; or

- Events beyond our reasonable control.

We will make reasonable efforts to restore affected Services as soon as practicable.

15. Disclaimer

Our Services are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

While we make reasonable efforts to ensure the accuracy and reliability of our Services, we do not guarantee that:

- The platform will always be available;

- Transactions will always be completed immediately;

- Services will be free from errors or interruptions; or

- Third-party services will always operate without disruption.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

16. Limitation of Liability

To the extent permitted by applicable law, TeradataSub shall not be liable for indirect, incidental, special, or consequential losses arising from your use of the Services.

Our liability in relation to a specific transaction shall, where legally permissible, be limited to the amount actually paid by you for the affected transaction.

This limitation does not apply to liability that cannot legally be excluded or limited.

17. Privacy and Personal Data

We may collect and process personal information necessary to provide our Services, process transactions, maintain accounts, prevent fraud, and comply with legal obligations.

Personal information may include your name, phone number, email address, transaction details, and other information you voluntarily provide.

We will handle personal information in accordance with our Privacy Policy and applicable Nigerian data protection laws.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

18. Changes to These Terms

We may update or modify these Terms from time to time.

Any updated Terms will be published on this page with a revised "Last Updated" date. Your continued use of the Services after changes are published constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any dispute arising from or relating to these Terms or your use of the Services shall be subject to the jurisdiction of the appropriate courts in Nigeria, unless otherwise required by applicable law.

20. Contact Us

If you have questions, complaints, or concerns regarding these Terms or our Services, please contact us through our official support channels:

Website: Teradatasub.com.ng

Email: [support@teradatasub.com.ng]

Phone/WhatsApp: [ 08035280564]

We will make reasonable efforts to respond to customer inquiries and resolve legitimate complaints promptly.

21. Acceptance of These Terms

By registering on Teradatasub.com.ng, funding your wallet, purchasing a Service, or otherwise using our platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with these Terms, you must discontinue use of the platform and its Services.

© [2026] TeradataSub. All Rights Reserved.